Terms & Conditions
Welcome to the TournTraveler.com website. Our website is for the exclusive purpose of assisting our customers in providing information regarding travel-related products and services, making reservations, and transacting business with travel suppliers.
Before using our website and services, kindly read these Terms & Conditions carefully.
A. General Disclaimer
Tour & Traveler is a Travel Agency offering direct flight deals and travel-related arrangements with third-party suppliers such as airlines, hotels, and vacation providers.
- Rates include service fees, taxes, and applicable charges.
- We are not responsible for supplier errors or non-delivery of services.
- Travel suppliers are solely responsible for refunds and services.
- Prices, schedules, and accommodations may change without notice.
- Currency exchange rates may vary during international transactions.
B. Use of Our Website
By using our website, you confirm that:
- You are 18 years or older.
- You are legally authorized to make bookings.
- All information provided by you is accurate and complete.
- You will not misuse or perform fraudulent activities on our website.
We reserve the right to suspend or terminate access for suspicious or fraudulent activity.
C. Travel Supplier Rules and Restrictions
Additional terms and conditions may apply from airlines, hotels, or other travel suppliers.
- Airfare is guaranteed only after ticket issuance.
- Airlines may change prices without notice.
- One-way ticket combinations may have separate rules and fees.
- Violating supplier rules may result in cancellation without refund.
D. Our Booking Process
Bookings become final only after:
- Availability confirmation by supplier
- Full payment received
- Ticket issued successfully
Changes or cancellations after booking depend on supplier rules and our discretion.
E. Pricing, Taxes/Fees, and Payment
- All major debit and credit cards are accepted.
- Full payment is required during booking.
- Prices and offers may change without prior notice.
- Fuel surcharges and additional fees may apply during check-in.
F. Our Fees and Exceptions
Service fees charged by Tour & Traveler are generally non-refundable and charged per passenger/per ticket basis.
G. Cancellations and Exchange
- Most airline tickets are non-refundable.
- Airline credit may be issued in some cases.
- Credits must be used before expiration date.
- Fare difference and airline penalties may apply.
Please Note: We are not responsible for changes to flight tickets beyond our control and are bound by airline rules and policies.
H. Cancellations and Refund
Most flight tickets, vacation packages, hotel bookings, and service fees are non-refundable after 24 hours of booking.
Refunds are processed only if:
- The fare rules allow cancellation/refund.
- The supplier approves the refund request.
- Applicable penalties and service charges are paid.
Refund processing time depends entirely on the travel supplier.